Privacy Policy
Chapter 21 Events Privacy Policy
Chapter 21 Events respects your privacy and is committed to protecting any personal information you provide. This Privacy Policy outlines how personal information is collected, used, and protected when you engage with Chapter 21 Events.
Information Collection
Personal information may be collected when you:
- Contact Chapter 21 Events via the website, email, or enquiry form
- Engage Chapter 21 Events for services
- Provide information relevant to event delivery, accessibility requirements, or project engagement
This information may include your name, email address, organisation, role, and any information you choose to share.
Use of Information
Personal information is used solely for:
- Responding to enquiries
- Providing event and operations services
- Communicating in relation to projects or engagements
- Supporting event delivery, including accessibility and inclusion requirements where relevant
Information is only used for the purpose for which it was provided.
Storage and Security
Chapter 21 Events takes reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure.
This includes:
- Secure, encrypted devices
- Professional systems for document storage and communication
- Careful handling of any sensitive or confidential information
Professional Structure and Governance
Chapter 21 operates with the structure and safeguards expected by corporate and government clients:
- ABN registered and fully set up for professional engagement
- Secure private office enabling reliable remote and hybrid delivery
- Microsoft 365 Business for professional communication and document management
- Encrypted devices and secure data handling practices
- Willing to sign NDAs and comply with client governance and confidentiality requirements
Disclosure of Information
Personal information is not shared with third parties unless:
- It is required to support event delivery (e.g., sharing relevant information with venues or suppliers where appropriate and agreed), or
- Required by law
Any information shared for event delivery purposes is limited to what is necessary and handled discreetly.
Access and Correction
You may request access to, or correction of, your personal information at any time by contacting Chapter 21 Events.
Confidentiality
Chapter 21 Events understands the importance of confidentiality, particularly when working with complex stakeholders or sensitive projects, and is happy to operate under Non-Disclosure Agreements where required.
Contact
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:

